We are happy to dedicate the requested time slot for you and we ask that you will do the same. Last minute cancellations hurt our service providers as they may often not be able to fill the time slot being held. However, we understand life happens. If you need to cancel or reschedule your appointment we ask for the courtesy of 24 hrs notice.
For all appointments 2 hours or longer we ask for a $50 deposit that goes towards the cost of the appointment. The deposit is refundable up to 24 hours before your appointment. However, if you cancel after the 24 hour notice of your scheduled appointment the deposit is non-refundable.
If you are booking a service the DAY OF and are not able to make it to your appointment you are agreeing to pay for the service IN FULL.
If you have rescheduled your appointment 3 times or more with less than 24 hr notice we reserve the right to ask that you pay for your service in full upon booking your next appointment.
If you are a new to Mane Habit we ask that you arrive 15 minutes early to fill out our consultation questionnaire.
Please note if you arrive late to your appointment we will try our best to accommodate the services originally requested. However, we may not be able to complete all services due to time constraints.
we want you to be happy and we want you to love your hair. If you are unhappy with your service, we want the opportunity to make it right. We ask that you call us within in one week for any changes you may require. We do not offer refunds on services.
It is important to us that you love the products you take home to complete your look. We offer a product exchange on all products, if the products do not meet your needs you are welcome to exchange it for any of our other products.
please call or email us with any other questions or concerns at 828-386-6600 /